Privacy Policy

Last updated: March 28, 2021

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you interact with Franklin Farm Sanctuary, our Website, and associated services. By using the Website, You agree to the collection and use of information in accordance with this Privacy Policy.


The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. For the purposes of this Privacy Policy:

  • The Sanctuary (also referred to as “the Business”, “We”, “Us” or “Our” in this Agreement) refers to Franklin Farm Sanctuary, 509 Otuiti Road, RD 1 Pukekawa, Tuakau 2696.
  • You (also referred to as either “Your” in this Agreement) means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.
  • Website refers to as well as emails, messaging, social media activity and other activities that together form Our online experience.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Usage Data refers to data collected automatically, either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit).
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Website, to provide the Website on behalf of the Company, to perform services related to the Website or to assist the Company in analysing how the Website is used.

What Data We Collect

Personal Data

While using Our Website, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address

Usage Data

Usage Data is collected automatically when using our website and associated services. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Website or when You access the Website by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar technologies to track the activity on Our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Website. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some parts of Our Website. Unless You have adjusted Your browser setting so that it will refuse cookies, Our Website may use cookies.
  • Web Beacons. Certain sections of Our Website and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Us, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

We use cookies for the purposes set out below:

  • Cookies Policy / Notice Acceptance Cookies
    These cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    These cookies allow Us to remember choices You make when You use the Website, such as rememberingYour login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.
  • Tracking Cookies
    These cookies help Us to identify individual users when using third-party analytics platforms. These platforms help Us to understand usage and behaviours on the Website such that We may continuously improve the Website to better suit the needs of Our users.

How We Use Your Personal Data

We may use Your Personal Data for the following purposes:

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication. This contact will always be in accordance with the reason for which You provided us with your data.
  • To provide You with news and general information about Our offerings, unless You have opted not to receive such information.
  • To provide and maintain our Website, including to monitor the usage and performance of Our Website.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends and to evaluate and improve Our offerings and Your experience.

We may share Your personal information in the following situations:

  • With Service Providers: Your Personal Data is necessarily shared with Our Service Providers to allow us to store, process and use Your Personal Data for the purposes described above. We strive to only use Service Providers that share our values regarding the protection of your Personal Data and that maintain high standards of data security.
  • Your consent: We may disclose Your personal information for any other purpose provided We have Your explicit consent to do so.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if We are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Disclosure of Your Personal Data

We may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend Our rights or property
  • Prevent or investigate possible wrongdoing in connection with The Sanctuary
  • Protect against legal liability

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email at